Left Pattern

Frequently Asked Questions (FAQ)

Explore answers to frequently asked questions about Automated External Defibrillators (AEDs), their accessories, first aid kits, and workplace emergency equipment. Everything you need to ensure a fast, safe, and effective response in the event of a cardiac emergency.

Do you offer delivery of defibrillators and equipment to Canada?

Yes, delivery is generally free across Canada with fast shipping times, depending on product availability and region.

What is the price of a defibrillator (AED) in Quebec?

The price of a defibrillator generally ranges from $999 to $2,500 depending on the model, features, and included accessories.

Can an AED be used on a child?

Yes, an AED can be used on a child. It is recommended to use pediatric pads or a child mode if available, but in an emergency, adult pads can be used.

What is the difference between an automatic and a semi-automatic AED?

A fully automatic AED delivers the shock without user intervention, while a semi-automatic model requires a button to be pressed. Both are safe and effective.

Is a first aid kit mandatory in the workplace in Quebec?

Yes, businesses must have first aid kits that comply with CSA standards and are adapted to the risk level of the environment, as per CNESST requirements.

Are defibrillators mandatory in Quebec businesses?

The installation of an AED is not mandatory in all cases, but it is highly recommended to improve employee safety and reduce risks in the workplace.

Where should a defibrillator be installed in a building?

The AED must be installed in a visible, accessible and central location, with an ideal access time of less than 3 minutes to maximize the effectiveness of the intervention.

Why is my defibrillator (AED) beeping?

A beep usually indicates that a self-test has detected a problem, such as a low battery or expired electrodes. It is recommended to check the device quickly and contact a specialist.

How do you know if an AED battery is low or expired?

A visual or audible indicator on the AED signals a low battery. It is important to rely on the installation date rather than the date written on the battery.

When should a defibrillator battery be replaced?

The battery should be replaced on average every 4 to 5 years from its installation in the device, according to the manufacturer's recommendations.

When should AED pads be replaced?

Electrodes generally need to be replaced every 2 to 5 years, depending on the manufacturer, or immediately after use.

When to use a defibrillator (AED) in a cardiac emergency?

An automated external defibrillator (AED) should be used immediately when a person is unconscious and not breathing normally. Prompt intervention, combined with CPR, significantly increases the chances of survival in the event of cardiac arrest.

How to use an automated external defibrillator (AED)?

The AED is designed to be easy to use: simply turn it on, place the pads on the victim, and follow the voice prompts. The device automatically analyzes the heart rhythm and delivers a shock only if necessary.

Who can use a defibrillator in Quebec?

Anyone can use an AED in an emergency, even without training. However, CPR and AED training is recommended for more effective intervention.

Is the AED safe to use without training?

Yes, the AED is completely safe. It analyzes the heart rhythm and prevents any errors by only delivering a shock when it is required.

How often should a defibrillator (AED) be checked?

It is recommended to perform a visual check at least once a month to ensure that the device is ready for use. A complete annual inspection validates the condition of the electrodes and the battery.